Borough of Manhattan Community College, Office of Academic Affairs
CUNY Start Program Support Specialist
|Location:||New York, United States|
BOROUGH OF MANHATTAN COMMUNITY COLLEGE/CUNY
JOIN THE PREMIER URBAN COMMUNITY COLLEGE IN THE NATION
Please see our Website for a detailed description: www.bmcc.cuny.edu/jobs
CUNY Start Program Support Specialist – Job ID #10838
Provides educational development activities supporting a targeted academic program.
Assists in developing and preparing program offerings, curricula, guidelines, and related communications
Promotes program and advises students and College stakeholders on services, policies, and procedures
Advises faculty, counselors, tutors, administrators and others on program goals, activities, and best practices
Provides student services such as workshops, seminars, and advising sessions
Coordinates efforts of faculty, staff, and other service providers to monitor and assess utilization, student progress, and program effectiveness
Performs related duties as assigned.
CAMPUS SPECIFIC INFORMATION
CUNY Start is an intensive program for incoming college students, both high school and GED graduates, who need to increase their academic proficiency in reading, writing and mathematics prior to enrollment in college credit classes. The CUNY Office of Academic Affairs, six of the University's seven community colleges, Medgar Evers College and the College of Staten Island work collaboratively to provide students with an innovative approach to developmental education. CUNY Start is recognized for its carefully designed curriculum and pedagogy, ongoing professional development and a supportive approach to student development.
CUNY Start has proven to be highly effective at reducing and/or eliminating students' remedial needs within one semester because of the attention given to each component of the program, advisement, mathematics and reading/writing. In FY 13, CUNY Start served approximately 1,600 students at 7 campuses. In FY14, CUNY Start expanded its full-time and part-time programs at nearly all CUNY Start campuses with the goal of serving 3,200 students.
The CUNY Start Program Support Specialist conducts comprehensive individual and group student orientations, information sessions and interviews, academic advising, performance feedback sessions and conferences, skills development seminars, workshops, recruitment/outreach, new student orientation and other activities to enable successful program enrollment, completion, college transition and matriculation. Reporting to the campus CUNY Start Director, the Program Support Specialist may work with a set group of students to cultivate and oversee their educational and advisement plans.
Other duties will include but not limited to the following:
Provide academic and college success advice; general guidance, coaching, mentoring, and career exploration support.
Monitor, evaluate, document, and report on students' academic participation and progress, ensure compliance with guidelines, and manage records and files.
Advocate for students, intervene with appropriate program support services and referrals to faculty, campus learning resources, and/or University student development services.
Deliver program curricula and create training manuals and educational support materials.
Coordinate regular team meetings with faculty, academic and administrative staff, and actively participate in campus and University meetings and training activities.
Participate in executing the program's daily operations and logistics.
Analyze program data, assist with evaluating goals, and develop measurement criteria to perform student learning outcomes assessments and create utilization reports.
May supervise and train full/part-time professional, academic and/or office support staff.
Bachelor's degree and four years' related experience required.
Successful candidates will have the following professional and business core competencies:
Demonstrated experience in academic advising, career advising, and/or student development with diverse student populations, particularly underprepared high school or college students in an educational setting or college prep program required
Facilitation experience in adult or developmental education and using a holistic and strengths-based approach to student development preferred
Knowledge of learning strategies, accommodations, and accessibility services
Strong presentation, interpersonal, and verbal communication skills to successfully work with and present to diverse learners and audiences
Experience working with linguistically, culturally, and academically diverse students
Strong work ethic, character, personal integrity, and ability to work with the utmost professionalism, discretion, and confidentiality
Detail oriented with strong organizational, writing, proofreading, and editing skills with solid analytical, evaluative, and research skills
Ability to work well in a time-sensitive, dynamic, student centered and responsive office
Experience working in collaborative settings preferred
Computer proficiency using standard office software programs/applications
SALARY: $42,873 - $59,608; commensurate with qualifications and experience.
CLOSING DATE: 07/30/2014
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION/AMERICAN DISABILITY ACT EMPLOYER/IRCA VERIFICATION REQUIRED-NO PHONE CALLS, PLEASE
How to apply: www.cuny.edu/employment.html
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