Re: Clarisworks problem
Lance Eggleston (legglest@buffnet.net)
Tue, 30 Jan 1996 23:38:23 EST
>At 7:50 PM 1/28/96, Francie Cutter wrote:
>>I had that same problem when I loaded my Claris 4.0. I was told by an
>>Apple rep that the generic documents meant my system was corrupt.
>>Eventually I couldn't open any document by clicking and, in fact, all my
>>aliases, even the non-Claris aliases, stopped working. I reloaded my
>>system and reloaded Claris 3.0:-).
>
>Sounds like corrupted desktop files to me. Did you try rebuilding the
>desktop? Sometimes, when they are particularly corrupted, it is necessary
>to use one of the utilities to delete them completely. I make them visible
>with ResEdit and trash them, then rebuild.
>
>>Doesn't say much for Claris 4.0, does it? I haven't tried Claris 4.0 since
>>August.
>
>I've been using it since it came out. No problems whatsoever on a 6100
>PowerMac as well as a Quadra 610.
** I have also used it since it came out, on a PowerMac 6100/80 with no
problems. The alias problem and the open file problem are typical of a need
to rebuild the desktop. You DO rebuild about every two-three weeks with
heavy use, don't you ?
At Mac startup, hold down SHIFT key to turn off extensions, then
immediately hold down OPTION and COMMAND keys until you get a dialog box
that asks if you want to rebuild the desktop. Say yes. It will rebuild for
all the volumes you have mounted.
For really squirrelly behavior, run Norton's Disk Doctor on the HD
before you rebuild. This is normal HD / file maintainence for heavy file
use, like changing your car's oil. **
Lance Eggleston
Director of Instructional Technology
Hamburg Central Schools
5305 Abbott Road
Hamburg NY 14075 USA
legglest@buffnet.net