Re: Online Service Billing Problems

dgallowa Dave Galloway (dgallowa@cln.etc.bc.ca)
Sat, 20 Jan 1996 23:41:40 EST

Just to add some balance to the discussion: I had a problem with a bill
from CompuServe. I send an email message to their support person explaining
the problem. I received a reply within 24 hours and a credit to my Visa
account on the next bill. No problems, no hassles, no debates. I was very
impressed.

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* Dave Galloway /\/\/\____/\/\/\ *
* dgallowa@cln.etc.bc.ca ( ^""""^ ) *
* Duchess Park Secondary School `---(o o)---' *
* Prince George, BC CANADA / " / /`\ *
* Phone: (604) 563-7124 / " /_/```\____ *
* FAX: (604) 564-6592 (o"o)/ ````````` *
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