Re: Getting PaperPort to work
Nancy Jentzsch (jentzsch@csn.net)
Tue, 6 Feb 1996 12:23:34 EST
> Thanks to reviews fromfellow EDTech-ers, I bought Paperport to help
>me with my mounting load of paperwork. PaperPort is an amazing
>device--when it works. It permits me to quickly scan in hand-written and
>typewritten student papers, grade save them on disk, grade them elsewhere,
>and save student work in portfolios--while they are busy revising from hard
>copies. My problem is getting it to work on my various Macs. The
>troubleshooting section of the booklet and on-line technical advice have not
>yet helped me. Maybe someone here with Paperport can help me with these two
>problems.
> 1.At home on my Performa 200 (4 RAM doubled, 80 MG harddrive) Though
>software loads, the device won't even work on my Performa 200 with 7.0. I
>mean that papers will not even roll into the scanner. It is on and humming
>and attached properly to the computer. So what can I do?
> 2. On a more powerful PowerMac(8 RAM doubled, 250 MG hard-drive) at
>school, papers do roll in, but software kicks on for only a moment and then
>shuts down with a message that a Type 4 error has occurred. I don't have a
>guide for this computer to tell me what that means. Is there a conflict
>with other extensions and software. Should I shut off certain other
>extensions? This is the one Power Mac 6110(?) at school that has all my
>on-line, Internet stuff on. On another similar PowerMac in the same lab,
>the device works perfectly, as described in the promotional materials. But
>I want to be able to share scanned materials via my fax modem; and I want to
>grade papers at home. Ity's important that I get the device to work on the
>two machines that seem to reject it.
> Could RamDoubler be causing problems on the other machines?
We had a problem with the Paperport when we first fired it up...a call to
Tech Support pointed to the error....you must have Appletalk turned OFF if
you are plugged into the printer port!!. We put it in the Modem port and it
works fine. Maybe that will help. Be sure that you have set the correct
port in the Control Panel.
This machine is running Ram Doubler...I don't think that is the problem.
Nancy Jentzsch
jentzsch@lynx.csn.net
District Technology Resource Teacher
Pueblo School District No. 60