Has he reset his modem? After you install Global Village software and
send in the registration you must reset your modem before you can use
PPP. I have this problem with my Global Village Platinum 28.8 modem. I
used PPP successfully with a Performa Global Village Gold 14.4 modem on
two computers.
--
Madeline L. Buchanan Library Media Specialist
mlbuchan@scott.net W. J. Christian School
dems105@uabdpo.dpo.uab.edu Birmingham, AL 35206
http://www.scott.net/~mlbuchan Voice: (205) 838-7620
Fax: (205) 838-7622