Call for Book Chapters; Communication Technologies: Innovations for Public Service Delivery
Call for Chapters for an Edited Book
Communication Technologies: Innovations for Public Service Delivery
Technological innovations hold untold promise for developing nations to increase efficiencies in public service delivery and improve the means for citizens to interact with their governments. While there has been an increase in the use of communication technologies in developing countries leading to small but significant changes, communication technologies still remain underutilized by governments for everyday tasks.
This edited book aims to bring together case studies, essays, and research articles on the use or the potential use of communication technologies in addressing everyday issues of inefficiencies in service delivery and in cutting down waste, fraud and abuse in developing countries.
The objectives of the book are:
o To write about the importance or significance of harnessing appropriate communication technologies for enabling service delivery in developing countries.
o To seek innovative practices that has or will serve to facilitate service delivery and forms of engagement (e.g. communication) with households and communities.
o To identify emerging practices that record tasks and report feedback to institutions about various service delivery (e.g. addressing gaps in supervision, catching incompetence, etc.).
o To discuss particularly cases of corruption, long wait lists for services and poor quality of services.
Questions for consideration may include, but are not limited to:
• In what ways can better public services in the area of health, education, farming, banking, transportation, etc. be delivered using communication technologies?
• In what ways can various inefficiencies being reduced using communication technologies?
• How is corruption, waste, fraud and abuse being reduced using communication technologies?
• How are communication technologies being introduced and implemented? What significant challenges, resistance, and barriers are there in implementation of these technologies?
• Country specific issues, challenges and opportunities.
• Best practices: What practices and uses of communication technologies have worked the best in addressing the problem of public service delivery.
• Failed practices: What practices and uses of communication technologies have been used and failed in addressing the problem in service delivery.
• What service problems have not been addressed but could be addressed through the use of communication technologies, and how.
Scholars, researchers, and professionals from the field of mass communication, developmental communication, public health, marketing and business, political and social science, government and policy studies, and allied disciplines, can use the book to enhance their research and practical knowledge in this subject area. It can also be used in upper division undergraduate and graduate courses that discuss use of communication technologies in social changes and development.
June 30, 2013: Proposal Submission Deadline
July 30, 2013: Notification of Acceptance
October 15, 2013: Full Chapter Submission
November 15, 2013: Review Results Returned
December 30, 2013: Final Chapter Submission
Two page chapter proposals should be e-mailed to the book editors. Please include a CV or brief biography with your proposal. The deadline for proposals is June 30, 2013. Contributors will be notified by July 30, 2013. Final drafts (5,000-7,000 words) will be due to the book editor by October 15, 2013.
Inquiries and submissions can be forwarded electronically as a Word document (.doc or .docx) to:
Dr. Suman Mishra (firstname.lastname@example.org) or Dr.Musonda Kapatamoyo (email@example.com)
Dr. Suman Mishra
Department of Mass Communications
Southern Illinois University Edw.
IL 62026 Email: firstname.lastname@example.org
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