Conference of the European Group of Public Administration (EGPA)
Aug. 31st – Sep. 3rd, 2005, Bern, Switzerland

Call for papers: Public sector performance measurement
The contingencies of performance measurement systems

The EGPA Study Group on Productivity and Quality in the Public Sector studies aspects of public sector performance. Public sector performance topics in the past have included the use of trust and satisfaction indicators, case studies of organisational performance, measurement issues etc. In the period 2004-2007, the Study Group will focus on performance measurement systems. We study the way performance measurement systems are embedded in administrative and political systems. Who is (not) using performance measurement systems, where, when, why and how? The focus is not on the technicalities of measurement.